Refunds & Exchange Policy
Last updated: April 2026
Due to the nature of digital services and products provided by S-J Web Designs, all sales are final. Refunds or exchanges are not offered, so please ensure you review all details carefully before making a purchase.
Need Help?
If you experience any technical issues accessing or using your purchase, we’re always happy to help.
Please get in touch within 7 days of purchase, and we’ll do our best to resolve the issue for you as quickly as possible.
Non-Refundable Items
The following are non-refundable:
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Digital downloads, templates, and design assets
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Deposits paid for website design or custom projects
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Accidental purchases (please double-check before checkout)
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Any work or products that have been customised or altered
Agreement to Policy
By purchasing from S-J Web Designs, you agree to this Refund & Exchange Policy.
Contact
If you have any questions or need support, feel free to reach out: